Anaheim Property Management Blog

I read a book recently, "The E-Myth Revisited" and one section about what makes your company unique in the market place in particular grabbed my attention. So I present to you the "4 Pillars of Progressive Property Management. These are the founding concepts of our company, what differentiates us from our competition and what we strive to implement on a daily basis. 1) Transparency - Just as Zillow has made the process of searching for properties and identifying agents easier for home buyers and sellers, we strive to make it easier for our clients to understand the cost of property management and to choose a property management company. We encourage visitors to our site to "Dare to Compare" and use our comparison chart for their property. 2) Economies of Scale - By having multiple branches all within 30 minutes of any property we manage, and centralizing the "back office" tasks of property management, we can offer excellent customer service at a lower cost to our clients. 3) Value Propositions - At no extra cost we offer programs and performance guarantees to our clients. Whether it is the "Better Tenant System", our "6 Performance Guarantees" or our "Preventative Maintenance Program", we create a higher standard of excellence for our customers. 4) Superlative Customer Service - Property management companies have a reputation of being indifferent to tenants and owners alike. Our slogan is that "We Manage Happiness" and we take that seriously. We send out weekly customer service surveys to our owners and tenants and encourage our clients to Yelp us. These are our "4 Pillars" and our commitment to you, our client.